Overview
Brent Lodge Wildlife Hospital is seeking an experienced Charity Sales Assistant to lead our retail team in our Worthing Shop on 1-year contract. The ideal candidate will possess strong leadership qualities and a passion for delivering exceptional customer service. We're looking for someone who can work Saturday and Mondays.
At the end of October the shop is being expanded to include a coffee shop offering hot drinks and hot food such as crumpets. This is a really exciting time for the charity as we move into this venture. So, more hours maybe available once the coffee shop is ready to open.
The ideal candidate would have experience in recruiting, training and managing a team of volunteers as well as charity shop management. Any experience as a barista would also be welcome.
Responsibilities
* Lead and manage the shop team, fostering a positive and productive work environment.
* Oversee daily operations, including inventory management, and merchandising
* Maintain high standards of customer service by ensuring staff are well-trained in communication skills and phone etiquette.
* Organise promotional activities and merchandising displays to enhance product visibility.
* Monitor stock levels and manage orders to ensure optimal inventory control.
* Handle administrative tasks including scheduling, reporting, and performance evaluations.
* Ensure compliance with health and safety regulations within the shop environment.
Requirements
* Proven experience in retail
* Strong leadership skills with the ability to inspire and develop a team.
* Excellent communication skills, both verbal and written, with a focus on customer engagement.
* Strong organisational skills with effective time management capabilities.
* Experience in merchandising and sales management is preferred.
* Administrative experience is beneficial for managing shop operations efficiently. If you are passionate about retail management and possess the necessary skills to lead a successful team, we invite you to apply for this exciting opportunity as a Shop Manager.
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Sick pay
* Store discount
Work Location: In person
Job Types: Part-time, Permanent
Pay: £9,523.80 per year
Expected hours: 15 per week
Benefits:
* Company pension
* Sick pay
Work Location: In person