Resourcing Manager
Join to apply for the Resourcing Manager role at Mitie Cleaning & Hygiene Services.
Location: Choice of key UK hubs — Glasgow, Birmingham, Bristol, Manchester, London, or Northampton (hybrid), with UK travel required.
Job Overview
As Resourcing Manager at Mitie, you'll be at the centre of our hiring engine, owning day‑to‑day delivery across a complex, multi‑site operation while strengthening governance, data quality, and supplier performance. You'll turn divisional workforce plans into clear demand/capacity plans, orchestrate our RPO/MSP and attraction channels, and ensure every vacancy progresses smoothly through PageUp/eArcu with complete audit trails. From unblocking niche roles to embedding inclusive hiring and Social Value outcomes, you'll support delivery today and build capability for tomorrow.
Main Duties
* Chair weekly/monthly supplier reviews; publish actions and elevate risks early.
* Unblock hard‑to‑fill roles via channel strategy, assessment design, and proactive pipelines (redeployment, referrals, talent pools).
* Coordinate channel mix (programmatic, job boards, social, referrals, redeployment) to improve show‑rates and conversion.
* Align with partner attraction teams and continuously optimise performance.
* Partner with HR Services/Vetting to resolve exceptions, reduce cycle time, and maintain audit readiness (RTW, vetting; IR35 awareness where relevant).
* Publish weekly dashboards and monthly packs with trends, narrative, and clear next steps aligned to HRLT/Board needs.
* Issue time‑bound instructions to partners and track outcomes and risks transparently on dashboards.
* Maintain a clear comms rhythm for divisional leaders—operational updates, risk highlights, and improvement plans.
* Set and track inclusive hiring targets with RPO/MSP (e.g., Offer‑an‑Interview, Disability Confident actions, returners, veterans, care leavers, and—where appropriate—those with convictions).
* Partner with Mitie Foundation/Social Value to pipeline local talent; schedule supplier participation and evidence outcomes.
* Enable internal mobility through clear signposting, simple processes, and timely consideration of internal applicants.
What We Are Looking For
You bring a delivery focus, a collaborative style, and a commitment to inclusion. You're comfortable using MI to inform decisions, holding suppliers to account, and keeping momentum in a fast‑moving environment.
Essential Qualifications
* Experience running high‑volume hiring operations at scale within complex, multi‑site environments.
* Hands‑on vendor management (RPO/MSP) with measurable improvements to SLA, time‑to‑hire, quality, and cost.
* Strong ATS (PageUp/eArcu or similar) and CRM/talent‑pooling capability with excellent data discipline.
* Familiarity with compliance frameworks (RTW, vetting; IR35 awareness where relevant) and audit readiness.
* Confident with MI (Excel/Power BI basics); able to turn data into decisions and clear action plans.
* Excellent written and verbal communication, including concise reporting for senior audiences and bids.
* Highly organised, resilient, and collaborative across Resourcing, HR Services, Operations, Finance, Social Value/Mitie Foundation, and suppliers.
Benefits
* Virtual GP access for you and household members—video or phone advice.
* Salary Finance scheme—access up to 50 % of earned pay before payday for a small fee.
* Flexible lifestyle benefits platform, Choices—purchase up to five extra days’ holiday each year; buy critical illness insurance or technology products at an affordable cost.
* High‑street discounts via MiDeals platform; cycle‑to‑work scheme.
* Life cover up to four times salary; enhanced pension contributions; save‑as‑you‑earn scheme; Mitie Matching Share Plan.
* Mitie Stars recognition—cash prizes each month and a top prize of £10,000 at year‑end.
* Diverse training and development resources to progress your career.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
How to Apply
Apply now – submit your application through the job portal. We’ll review your application and get in touch if we think you’re a fit.
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