Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We are seeking a highly motivated Credit Controller to strengthen the existing team based at our head office premises in Chandlers Ford, Hampshire. This role offers a great opportunity to be part of a successful team to ensure once sales are made, they are realised as cash or liquid resources. You will work closely with our Hire Branches throughout the UK and all internal departments. As part of a forward-thinking team, you will be given the opportunity to innovate and the support to implement new ideas within the role. Main responsibilities: In this role you will be responsible for maintaining proactive contact with customers by phone and email at whatever level the circumstances demand to obtain payment by the due date and in accordance with authorised payment terms and targets, to ensure that credit limits are adhered to and credit limit reviews are conducted. * You will promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved. * Ensuring that the accounts are kept fully up to date, reconciled where required and housekeeping performed on a regular basis. * Monitoring contracts, ensuring credit status is strictly adhered to and monitoring risk through credit reference agencies. * You will be responsible for driving down aged debt and improving overall DSO figures and to promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved promptly and efficiently. * You will produce debtors reports and present results as scheduled, Review and release contracts on hold in a timely manner. * Assist with the sales administration role and assisting other members of the credit control team. Qualifications & Skills: Essential: * Good written and verbal professional communication & customer service skills * Previous Credit Control experience or in a similar role * Focused with a strong attention to detail * Evidence of knowledge of EDI requirements on various portals. * Proven ability to multitask, with an eye for prioritisation * Logical and thorough approach to problem solving * Proficient in MS Office * Intermediate to advanced Excel skills with experience in Dynamics being preferred. * Ability to work as a pro active member of a team. What we can offer you We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. * Competitive salary * Eligible for company bonus scheme (annual and quarterly payments) * Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships) * Pension scheme with contribution based on total earnings not just salary * 25 days holiday 8 Bank Holidays * Increasing annual leave entitlement with long service * 3x your annual salary life insurance (DIS) * Support for development and training * Employee assistance programme (EAP) & access to Mental Health first aiders * Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) * Employee referral scheme * Hybrid working (i.e., working from home and in the office) pattern. This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments