Description
We are now recruiting for a dynamic and passionate Senior Events Manager to lead our Sales team.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What You Do
* Responsible for leading a dynamic team of Event Executives.
* Ability to successfully convert business both directly and indirectly via the team in order to meet booking pace goals and group and catering budgets.
* Provide exceptional customer service to drive customer loyalty.
* Utilise your relationship building skills to build and strengthen relationships with new and existing customers.
* Use your in depth knowledge of market trends and target customer information to maximise revenue.
* Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
* Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
What You Have
* Passion for hospitality sales and delivering excellence to our customers.
* High energy drive for achieving targets.
* Strong leadership qualities that inspire others to do their best.
* A down to earth attitude balanced with a sense of fun.
* A confidence to let your personality shine.
* Exceptional organisation skills.
* Strong system understanding and ability to learn and utilise multiple bespoke programs.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
* Bonus: Discretionary bonus program; your results can earn you up to an extra 25% of your basic salary.
Responsibilities: Here's what your journey with us entails:
* Analyse the local market trends and opportunities and develop customer accounts within the local area.
* Maintain and develop site inspection standards and engage with key managers and departments in order to maximise conversion potential.
* Support the group and catering conversion and ensure key opportunities are maximised.
* Attend weekly sales strategy meetings when required, being prepared to present and give updates on key sales actions.
* Keep up to date with competitors, communicating findings with sales leadership team and adapting hotel offering to win business.
* Influence decision makers at all levels.
* Support the marketing team by keeping up to date the 3rd party sales sites including Cvent, Edge and Venue Directory.
* Engage the sales team on new sales leads and opportunities and make aware of enquiries from managed accounts.
* Participate and support with local blitz days, trade shows and related sales activity.
* Use negotiating skills and sales abilities to close on business and negotiate contracts.
* Utilize Marriott Global Source for resources and information (Training Energizers, segment websites, etc.).
* Effectively manage and develop relationships with key internal and external stakeholders.
* Effectively use sales resources and administrative/support staff.
Office based - 40 hours per week - Monday to Friday* - £31,200PA plus discretionary bonus.
* Occasional Evening/Weekend/Bank Holiday hours may be required during an event.
Safety And Company Policies
* Follow all company and safety and security policies and procedures.
* Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information.
* Communicate with others using clear and professional language.
* Develop and maintain positive working relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
* Previous hospitality experience required and sales experience desired.
* Passion for sales and for achieving targets and objectives.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott! #J-18808-Ljbffr