So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. If you've ever considered a career in optics, this Call Centre Assistant role could be perfect for you. As a Call Centre Assistant you don't need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. Our team we have a wonderful team of dedicated people in our store ready and waiting for you to meet.
If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:
* Passion for delivering great customer service
* Organised
* Active listener
* Ability to work in a team
Find out more. If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes:
* Experience in admin / call centre
* Great communication skills
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
* Salary - £27,000 depending on experience
* 40 hours per week, 08:30-17:00 including one weekend day.
* Specsavers Perks - a portal to a world of great everyday discounts and savings
* WeCare - our employee support service to help you and your immediate family when you need it most
* Complimentary subscription to the Headspace app
* Eyecare and hearcare discounts for you and your family
* Enjoy an additional paid day off on your birthday to celebrate you!
Main responsibilities
* Answering calls / Booking Appointments
* Diary Management
* Communicating effectively with customers and clinicians
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