Care Charge and Direct Payments Administrator
Potters Bar | £28,000 per annum | Mon–Thurs 9am–5pm, Fri 9am–4pm
Are you a competent administrator with payroll or direct payments experience and a keen eye for detail. Do you have a passion for delivering excellent service? Our client, a well-established organisation in Potters Bar, is seeking a Care Charge and Direct Payments Administrator to join their friendly and supportive team.
Key Responsibilities:
* Process payroll and maintaining accurate records for direct payment users
* Manage payroll groupings, including adding/removing reports and sending portal invites
* Update monthly payroll spreadsheets with notes and processed data
* Add late payroll to invoice files and create invoices using SAP
* Action pay rate changes, including increases and hour adjustments
* Draft ad hoc letters for rent/mortgage applications and employment references
* Respond to queries on HMRC, pensions, hours and pay rates
* Handle redundancy and notice period calculations
* Manage SMP/SSP calculations and related queries
* Create and maintain holiday records
* Update systems with new worker details and verify timesheets
* Maintain front sheets on SAP and ensure correct funding for new accounts
* Process pensions opt-out requests and chase NI numbers
* Notify relevant personnel when accounts are set up
* Support with credit control as required
What The Client Is Looking For:
* Previous experience in payroll admin/direct payments would be useful
* Strong organisational and time management skills
* Proficiency in SAP and Excel (or similar systems)
* Excellent communication skills and attention to detail
* Ability to work independently and manage multiple tasks
What’s On Offer:
* Competitive salary of £28,000
* Early finish on Fridays
* Supportive team environment
* Opportunity to make a real impact in a vital role