Care Coordinator – Homecare
Lymington, Hampshire.
£27,000 - £28,000 per annum.
TRC are working alongside a well-established and reputable provider of person-centred homecare in the Lymington area in aid to find a great Care Coordinator for their branch!
Hours: 9-5.30 Monday to Friday plus on-call.
Criteria:
* Must have a full UK driving license.
* Have experience of working within a homecare environment.
* Be a motivated and enthusiastic individual with a person-centred approach who would be happy to roll their sleeves up!
* Level 3 NVQ (desired).
The Role:
* Support care consultations, service reviews and completing client support plans.
* Conduct staff supervisions and client QA’s.
* Create, update, audit client care plans and assist with digital care planning.
* Maintain accurate client and Care Professional records on Home Instead software and People Planner.
* Conduct client and Care Professional introductions.
* Work closely with the Care Manager to co-ordinate care services and ensure the perfect Care Professional and client match.
* Liaise with family members and relevant healthcare professionals in relation to client care.
* Assist in the planning, coordinating, and scheduling of client support, ensuring continuity of service at all times.
* Manage daily medication and task prompts.
* Follow up alerts to ensure a timely service.
* Manage and record Care Professional annual leave requests.
* Deal promptly and appropriately with any queries received, referring to the relevant person or team.
* Build and maintain effective communication with all clients, relatives, Care Professionals and associated professionals.
* Write care plans for new clients.
* Support local community, business events and activities.
* Ensure compliance and quality assurance standards are met in line with company procedures and CQC regulations.
* Report any recruitment requirements to ensure client needs are fulfilled.
* Provide cover in other business areas as and when required.
Package:
* £27,000 - £28,000 per annum.
* Fully paid training and career progressions.
* Flexibility around personal lifestyle.
* Wellness programs.
* Free parking.
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