2-month contract role with a local authority
Summary
* This is a 2-month contract role with a local authority, focusing on the statutory prevention and relief housing service. The position is crucial for assisting individuals at risk of homelessness by conducting comprehensive housing assessments (s189a) and offering solutions and advice to address their housing challenges. The role involves connecting individuals with appropriate support to maintain their current accommodation and collaborating with them and others to find customized housing solutions. Additionally, the role requires developing a thorough understanding of the Housing Act 1996 (Part 7) to craft well-articulated and comprehensive decisions on homeless applications.
Responsibilities
* Deliver the Council's statutory duties under the Housing Act 1996 in a clear, lawful, and transparent manner, adhering to best practices.
* Fairly assess each request for housing assistance with a customer-focused approach, proactively preventing homelessness.
* Record all cases in the data recording system and assist in collecting and monitoring performance data, ensuring timely H-CLIC submission.
* Contribute to achieving the objectives within the Council's Homelessness & Rough Sleeping Strategy.
* Make bed & breakfast (B&B) bookings on behalf of the Council, including managing purchase orders on the invoice financial system.
Qualification
* Proven track record of providing exceptional customer service.
* A good understanding of the requirements of the Homelessness Reduction Act 2017 is desirable.
Experience
* Considerable experience working in partnership with other agencies or providers.
* Experience in writing Statutory Decision Letters.
* Significant experience in handling difficult situations with people.
Additional Information
* Working hours: 37 hours per week.
* Hybrid working: 3 days in the office, 2 days working from home.
* Flexible working hours: 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) with Flexi-leave.
Benefits
* 28 days annual leave, plus 8 bank holidays and 1 extra day at Christmas.
* Excellent Pension Scheme.
* Free parking and training and development opportunities.
* Payment of one professional membership per annum.
* Cycle to work scheme and related discounts.
* Season ticket loan.
The role closes on 12th September 2025, apply ASAP.