Time Type:
Full Time
Training Manager
It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV.
DSV are recruiting for a Training Manager at our Mercia Park business location
Reporting to the General Manager, working closely with the Training Specialists, wider BCM & Operational Teams, the Training Manager is a key member of the Contract Logistics Management Team. To work closely with all business leads to meet & exceed both customer & internal expectations as determined by the Business Plan.
The key responsibilities of the Training Manager are the constant delivery of WMS (as per the Global BCM Framework(s)) & delivery of Management Training courses, plans & campaigns to meet wider business requirements.
Key Tasks
1. Manage the Training Team in defining & delivery of necessary Training for new customer implementations, site / client moves & continuous improvement projects. Ensure all staff are working to the agreed RPP & are training to the required level
2. The Training Manager is to work closely with other operational & support functions, such as HR Training Manager, Global BCM, Business Development, Finance & Admin teams in offering ongoing support during new & existing client implementations / improvements, taking workstream lead in Training positions
Duties / Responsibilities
3. Train & develop Training Specialists
4. Deliver WMS Training – Via Global BCM Framework
5. Deliver Operational Training – To multiple levels within operational team
6. Create support plans for key Business Projects
7. Work in conjunction with HR for people development projects or campaigns
8. Work in conjunction with Operational Managers for people development projects or campaigns
9. Survey people in the business with the objective to retain & develop staff
10. Represent UK & IE BCM within project updates
11. Convey key updates to wider project teams
12. Create / develop robust processes for the nomination of training
13. Create / develop robust processes for capture of KPIs / number of courses delivered
14. Delivering of internal HR training
Key Accountable Areas
15. Oversee day to day input of Training Specialist’s processes, ensuring training is completed correctly. Seek to continually improve processes and streamline activity. Ensure Request, IT Support and BCM approval systems are used correctly so appropriate governance and accurate review processes are completed
16. Maintaining effective liaison with the Company’s Business Development, Project and Finance & Admin Teams in ensuring that all new customers / projects are implemented meeting customer / key state holders requirements, offering workstream lead support when required
17. Work with the Senior Managers on sites to analyse information and opportunities to provide advice and guidance. Determine how best the insight from this work can be turned into real performance improvements in the business and innovation
18. Overseeing the recruitment, training, development and discipline of all direct reports, maintaining appropriate liaison with the Company’s HR department. Ensuring that all direct and indirect reports work to the required standards of the Company and are assessed through regular performance reviews. Monitoring, on an ongoing basis, the performance of all direct and indirect reports, and undertake regular reviews in accordance with the Company’s procedures. In addition to ensure that the employee engagement concept is known as the People Plan/appraisal system is always embedded and practiced
19. Maintain & grow key relationships with Global BCM and other operational & support functions, to ensure requirements for UK & Ireland can be swiftly & effectively trained
20. Maintain & grow key relationship with HR Training Manager (and wider HR Team) to create processes for identify & develop future talent
21. To promote, support and implement the sites continuous improvement program/s, ensuring Training is updated to support necessary requirements
22. Promoting the good name of DSV Contract Logisitics (and its associated companies within the DSV Group) by always adopting a professional approach. Ensuring that there is regular communication through team briefings with all direct reports in order that they are made aware of national and local developments affecting the Company
General Responsibilities
23. Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice
24. Ensure Company business is treated in the strictest confidence and not disclosed to persons outside the Company
25. Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times
26. Maintain and comply with all Health, Safety and Environmental standards, to be aware of the Occupational Health & Safety Management System, OHSAS18001 and to appreciate the responsibility you have to adhere to the respective procedures
27. Be aware that the Company operates a Quality Assurance system ISO 9001:2008 and adhere to the respective procedures
28. Ensure a good standard of housekeeping through observance of relevant Company policies and ensure that work areas are secure and locked when unoccupied
29. Where appropriate challenge and determine reasons for presence on site of any unauthorised person
30. Attend any development training as required in compliance with the Company’s commitment to the Investors in People standard
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 95+ countries.
Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. For further details on how DSV is working towards these targets, please see .
Be part of a company that has strong company values, to find out more about DSV, including our Values, click
In addition, we can offer access to a selection of employee benefits, such as:
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.
Eyecare Voucher Scheme
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact to discuss
DSV Careers
If you want to know a bit about DSV Careers, please see below****
Links:
*Link 1 -
*Link 2 -
*Link 3 -
*Link 4 -
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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