We are seeking a proactive Business Manager to support the Executive Director in overseeing operational and commercial activity across the venue, including racedays and a variety of events. This hands-on role is ideal for someone highly organised, detail-focused and confident working across multiple teams.
Key Responsibilities
1. Support and manage relationships with catering teams to ensure excellent customer experience.
2. Oversee and deliver non-catering events such as self-catered weddings and venue hire bookings.
3. Assist with show rounds, customer engagement and handling on-site queries.
4. Lead operational setup for events and racedays alongside Operations and Catering teams.
5. Provide support and occasional cover for the Hospitality & Events Manager.
6. Build and maintain strong relationships with customers, sponsors, stakeholders and contractors.
7. Ensure facilities, staff and services meet high presentation and safety standards.
8. Uphold company values, health & safety requirements and best practice across all site operations.
9. Coordinate logistics including suppliers, security, signage, cleaning and costings for raceday and non-raceday activity.
Essential Skills & Experience
10. Minimum 2 years’ experience in venue or operational management (racecourse/stadia experience desirable).
11. Strong stakeholder relationship and communication skills.
12. Excellent planning, organisation and problem-solving ability.
13. High attention to detail with a positive, team-oriented, can-do attitude.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.