Overview
Energy Expert role at Utilita Energy in Blackburn. Location: Blackburn Hub. Salary: £26,208 per annum. Hours: 40 hours per week, Monday - Saturday. Join us as an Energy Expert in our Blackburn Hub – empowering people and supporting sustainability.
Are you passionate about helping others and making a real difference in your community? We’re looking for friendly, proactive individuals to join our Blackburn Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing
* Be the first point of contact for customers face-to-face or over the phone, offering support that goes beyond energy services.
* Empower customers with practical, personalised energy-saving advice to reduce usage, lower bills, and shrink their carbon footprint.
* Introduce customers to innovative, eco-conscious products and services.
* Use our in-house CRM system to resolve queries efficiently and translate technical information into everyday language, ensuring interactions support our sustainability mission.
* Act as a sustainability ambassador in the community, collaborating with local charities and organisations through Utilita Giving to support initiatives that strengthen communities and promote environmental responsibility.
* Lead local green initiatives and work with the team to inspire participation, making Energy Hubs centers of environmental and social impact.
What We’re Looking For
* A genuine interest in sustainability and community engagement, with the opportunity to gain an ISEP qualification.
* A passion for helping people and making a difference.
* Excellent communication skills across all channels.
* A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things
* Structured bonus scheme, clear career and development opportunities.
* 25 days of leave, plus bank holidays; private healthcare; mental wellbeing support; 24/7 GP and counselling services.
* Tickets to top events through Utilita Arenas; exclusive discounts; paid volunteering day.
* Generous pension contribution.
About Us
Founded in 2003, Utilita Energy challenges the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. We are committed to fairness, supporting those who need it most, and continuously innovating with smart technology. We aim to become a Net Zero business by 2030 and to educate everyone that small changes can have a big impact. Our core values are Fairness, Smart, and Sustainability.
The Luxion Group comprises Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd, and Canary Care Global Ltd.
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