Client Manager
Stevenage, Hertfordshire - office based
Pay: £45,000.00-£55,000.00 per year + Benefits
Full-time, Permanent
The Role
Pomroy Associates is looking for an experienced Client Manager to join our growing accountancy practice in Stevenage, Hertfordshire. This is a key role where you’ll manage your own portfolio of SME clients, oversee the delivery of high-quality accounting and advisory services, and play an important part in developing and supporting our team.
You’ll be trusted to build strong client relationships, lead meetings, review work prepared by junior staff, and provide proactive advice that helps business owners make better decisions.
Key Responsibilities
* Manage a portfolio of SME clients, acting as their main point of contact.
* Review bookkeeping, VAT returns, management accounts, and year-end accounts prepared by the team.
* Ensure all work is accurate, compliant, and delivered on time.
* Prepare and present management accounts and financial reports to clients.
* Lead client meetings and provide practical, value-adding advice.
* Mentor and support Semi-Seniors, Juniors, and Trainees.
* Work closely with Directors on advisory work and client development.
* Use cloud accounting tools including Xero, Dext, Syft, Apron, and Engager.
Why You'll Love Working Here
* A supportive, people-first culture where your contribution genuinely matters.
* Autonomy to manage your clients and workload with trust and flexibility.
* Clear progression opportunities as the firm continues to grow.
* A modern, cloud-based working environment — no outdated systems.
* Competitive salary with commission and bonus opportunities.
* Ongoing training, CPD, and mentoring.
* 20 days holiday plus bank holidays, your birthday off, and Christmas closure.
* Free on-site parking and regular team socials.
Qualifications & Skills
* Fully qualified accountant (ACA or ACCA).
* Proven experience managing a client portfolio within an accountancy practice.
* Strong technical knowledge of accounts and tax for SMEs.
* Confident leading client meetings and building long-term relationships.
* Experience reviewing work and mentoring junior staff.
* Excellent communication, organisation, and time management skills.
* Strong working knowledge of Xero and other cloud accounting tools.
If you're looking for a Client Manager role where you can combine technical excellence with real client impact - and be part of a friendly, ambitious team - we'd love to hear from you
Benefits:
* Additional leave
* Casual dress
* Free parking
* On-site parking
Application question(s):
* Are you a fully qualified accountant (ACA, ACCA or CIMA)?
* This is an office-based role in Stevenage, Hertfordshire. Are you able to commute to the office on a daily basis?
* Have you managed your own portfolio of SME clients in an accountancy practice?
* How many years of post-qualification experience do you have in practice?
Experience:
* accounting industry: 5 years (preferred)
Work authorisation:
* United Kingdom (required)