Job summary
We are looking for enthusiastic and motivated individuals to support our Patient Access Team, covering Reception and Clinic Prep duties.
Reception: the required hours are weekdays 4pm - 8pm and Saturday and/or Sundays 8am - 4pm.
Clinic Prep Team: 8am - 4pm Monday to Friday, based at Atcham Business Park.
The successful candidates will have the ability to work autonomously as well as part of a larger team.
PAC Support Services Team provides support for most outpatient clinics at The Royal Shrewsbury Hospital (RSH). This role involves greeting patients, ensuring they are booked into clinics upon arrival, and preparing notes for clinical staff. Attendance will be recorded using the Trust's Patient Administration System.
We offer an excellent opportunity for career development within a dedicated team committed to organizational success.
Main duties of the job
* Use the Trust's Patient Administration System (PAS) SEMA across all areas of Health Records and Patient Access, requiring extensive VDU and keyboard use.
* Receive, sort, and deliver patient records to wards and departments, including peripheral buildings, as instructed.
* Provide a comprehensive health library service.
* Meet performance standards specific to the area of work.
* Handle patient information confidentially, adhering to the Trust's Confidentiality Policy and Information Governance guidelines.
* Work within the Trust's Health & Safety policies at all times.
* Perform a variety of physical activities including sitting, standing, walking, and moving and handling items.
About us
The Shrewsbury and Telford Hospital NHS Trust offers great career prospects and a good work-life balance. Located in a scenic area with modern facilities, supportive teams, and excellent professional development opportunities.
Details
Date posted: 03 June 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,169 per annum/pro-rata
Contract: Bank
Working pattern: Flexible working
Reference number: 223-CPA-396
Job location: The Royal Shrewsbury Hospital, Shrewsbury, SY3 8XQ
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