Receptionist - Full Time (40 hours per week) | £26,307 per annum | 24/7 Shift Work | Eastwood Hall, Nottingham
What you'll be doing:
We’re currently recruiting a friendly and professional Receptionist to join our team at Eastwood Hall in Nottingham, part of The Venues Collection. This is a full-time position, working 40 hours per week on a rotational 24/7 shift pattern, which includes mornings, evenings, weekends, and public holidays.
As a receptionist, you’ll be the welcoming face of Eastwood Hall, providing outstanding service to all guests and staff while maintaining high operational standards. You'll be working in a supportive team and will play a key role in enhancing customer satisfaction, driving sales opportunities, and contributing to a warm and efficient environment.
In return, you'll be part of a company that invests in its people, recognises individuality, and rewards those who go above and beyond.
Why Eastwood Hall?
Eastwood Hall, situated in Nottingham, offers a unique blend of informal charm and professional service. From leisure stays and weddings to conferences and corporate events, our venue is designed for every occasion. As part of The Venues Collection, a division of Compass Group UK & Ireland, we’re connected to a leading family of hospitality providers.
More about the role:
Your key responsibilities will include:
* Creating a warm and welcoming atmosphere for all staff and visitors.
* Managing check-ins, check-outs, room assignments, and special requests with efficiency and professionalism.
* Using and training others on Opera PMS (training provided), PDQ machines, and telephone systems.
* Answering all incoming calls in a friendly and professional manner.
* Ensuring reception duties are carried out on both A.M. and P.M. shifts in accordance with daily checklists.
* Supporting with administrative tasks and being knowledgeable about events and services offered.
* Upholding all health and safety, fire, and accident reporting procedures.
* Maintaining a neat, clean, and well-organised reception area.
What we’re looking for:
* Excellent verbal and written communication skills.
* Strong organisational abilities and attention to detail.
* Confidence in using Microsoft Office and general office equipment.
* A passion for great customer service and a team-focused attitude.
* Reliability, flexibility, and the ability to work a variety of shift patterns including overnight and weekend shifts.
Other key information:
* Contract Type: Full-Time, Permanent
* Hours: 40 hours per week
* Shift Pattern: Rotational 24/7 (including mornings, evenings, weekends, and public holidays)
* Location: Eastwood Hall, Nottingham
Join us and be part of something great - where your role matters, your contribution is valued, and your career can thrive.
What you'll recieve in return:
* Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits + Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health + Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodaphone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* Holiday purchase scheme
* On-going training, development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
Who we are:
Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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