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A career at Microsoft will give you the opportunity to join a talented and passionate team in pursuit of helping our team in Wales drive meaningful, positive change, with greater outcomes for Citizens, Communities and Businesses in the region they serve. You’ll be given the reach, freedom and inspiration to make a difference and have a lasting impact. You’ll have access to talented people, technology and tools that enable you to utilise your skills, drive and, most importantly, your imagination.
In the Local Public Services Team, we care deeply about supporting our customers to get the most out of the solutions they invest in. It is our responsibility to support better decisions that result in improved outcomes for the most vulnerable members of society. To do that, we need to help our customers become more productive, to get more from their data, and to digitise processes to free up time for their people to offer fantastic services, care and compassion to those citizens who need it the most.
To help our customers achieve this, Microsoft have a broad family of resources who bring diverse perspectives to our customers. Building alliances with varying stakeholders at our customer to support their Digital journey. The Account Director plays a crucial role in building long lasting relationships with Chief Executives, Chief Digital and Data Officers, Chief Information Officers and other key business decision makers inspiring them to think differently about the opportunity presented by technology and the age of Generative AI.
We are currently looking for an Account Director to lead our enterprise business in Wales. Embracing a challenger mindset, the successful candidate will orchestrate and lead their virtual teams and close opportunities with customers that will produce transformative business outcomes for Wales. The ambitions and challenges for customers are significant and the opportunity to transform and make an impact here has never been greater.
We Would Love To Hear From You If You
* Passionate about Wales and understand Welsh government well, the politics, issues and business of both the devolved and the local governments.
* Have a passion for working in AI-led business transformation that delivers both short and long term impact.
* Can articulate complex problems and solutions with clarity & challenge the status quo productively when needed to create new opportunities for growth for the client.
* Can lead a multifunctional team and create a culture of inclusivity and ambition to deliver against the right business opportunities – without formal Management Accountability.
* Have a can-do and tenacious attitude alongside a willingness to get stuck in to deliver client outcomes & unmatched discipline in project management
* Have experience building and maintaining relationships with diverse stakeholders at different levels of the organization with the right level of provocation to be seen as a partner
* Are self-motivated, results-driven, accountable, curious with the ability to work in a fast-paced and dynamic environment
Responsibilities
Strategic Customer Engagement: You will have a full understanding of needs, priorities, strategies of Welsh Government and Local Government and deliver new insights on their business strategy to solve for these in partnership. Show long-term differentiated value for the customer. You will also have to proactively elevate relationships through multiple levels of the customer's organization to secure alignment and execution including building and maintaining political reach. You will always consider the ‘bigger picture’ for your customers, with the ability to absorb information, and be conceptual and creative in problem-solving excellence.
Business Relationship Owner: You will be responsible for defining the strategic vision and leading the transformation with the customer’s political, CxO, Digital and Business Decision Makers (BDM). This requires leadership skills and ability to challenge conventional thinking. Success will come through achieving our customer’s success.
Team Mobiliser and Orchestrator: You will need to learn how to navigate Microsoft, work across functions, and the eco-system, understand the systems – all to maximise the value to your customer. From exec sponsors to product experts & commercial leaders, you will need to be resourceful to ensure your customer is getting the full support across the organisation.
Sales Leader and Operational Excellence: Achieving results by understanding digital transformation drivers and customer priorities. Identifying new opportunities and helping customers accelerate their move to the digital age for their own benefit as well as their customers and stakeholders. Delivering consistent, repeatable achievement of revenue and consumption targets
Sales Challenger: Continuously building industry and technical knowledge. Bringing innovative industry solutions, benchmarks and references to C-level executives that drive greater efficiencies, optimization and increase customer satisfaction.
Strong Communicator: You will be able to articulate complex problems and solutions in a simple, logical, and impactful manner.
Inclusive Leader: With strong interpersonal skills you will create an inclusive culture within your team that embraces diversity and reflects our mission to empower every person and organisation on the planet to achieve more. You will have the ability to easily establish trust-based relationships and gain valuable insights through collaboration and communication with your customer and your team.
Key Player: Be able to bring your authentic self to everything you do, strive for excellence and set the example for others within the team. Taking a leadership position within our team without the burden of direct Management.
Qualifications
Have a demonstrable passion for working with Welsh government, deep understanding of the challenge wales faces and the politician connections and reach to make the most of the platform that Microsoft provides to drive outcomes for Wales.
Be able to demonstrate how you can distill complex scenarios in to actions that deliver outcomes for customers and the businesses you have work with before.
Be able to deomnstrate board level engagement and a background of succesfully inspiring change and transformation through the exploitation of technology in real world government scenarios.
Demonstrate the ability to lead virtual teams of people without having direct Management responsibility. Creating clarity and direction from competing priorities.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Software Development
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