Band 2 administrator - oncology

Band 2 Administrator - Oncology

The closing date is 15 June 2026

Be part of a dynamic team on our Chemotherapy Day Unit based at Good Hope Hospital. We provide an efficient and compassionate administration service for the Haematology and Oncology team within a busy hospital environment. Managing clinic appointments and booking treatments in line with the cancer pathways, ensuring effective communication between patients, nurses, consultants and the wider multidisciplinary teams is coordinated throughout the working environment.

Main duties of the job

The post holder is responsible for maintaining accurate documentation, supporting the day‑to‑day running of the unit and helping deliver a high standard of care for patients undergoing cancer treatments. The role requires excellent organisation skills, attention to detail and the ability to prioritise workload in a fast‑paced environment. Booking appointments, dealing with telephone enquiries, having an empathetic approach when dealing with patients and relatives. Must be able to work within a team and be able to work on own initiative.

Assist with all other general office duties.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do, and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. We want to attract and recruit talented individuals from all backgrounds, and want each of you to feel supported for the diversity you bring, to achieve your full potential. For staff with a disability – physical, long‑term health, mental health or neurodiverse condition – we are committed to making reasonable adjustments needed for you to carry out your role.

Person Specification

See attached detailed job description.

Qualifications

• Good General Education (e.g. GCSE English and Maths A‑C) or GCSE Level 9‑4
• Knowledge of trust systems, Oceano, Optims, Clinical Portal

Experience

• Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• Experience of using IT systems
• Experience of working in a busy office / customer care environment
• Experience of working in Healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust