Motor Claims Handler£20,500 - £28,000 (depending on experience)Who we are!We are a nationwide team working towards and guaranteeing the same goal; helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.We take care of people who have been involved in accident by:
* Fixing their car
* Providing them with a replacement
* Helping them recover their losses
* Making them feel secure
How will you make a difference?Our Claims Handlers assist customers who have been involved in a non-fault accident, by always providing our clients with exceptional customer service.We have opportunities in our Operations team assessing new accident referrals from business partners to ascertain whether we can provide services, in addition to this we also monitor the claim throughout the period of repairs or until we recover the customers total loss value in order to ensure full recovery of hire charges.What will the Claims Handler be accountable for?
1. Making all necessary checks and enquiries into liability before arranging a replacement hire vehicle and/or repairs for non-fault clients, ensuring all processes relating to credit hire and credit repair are managed in line with agreed standards.
2. Handling calls quickly and efficiently with customers and insurers to discuss, record and progress cases, politely and professionally
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