Lead, Protect, and Shape the Future of Our Tech as Head of ISOC!
Intercity is looking for a Head of ISOC a strategic, people-focused leader who can guide our NOC & SOC teams to deliver exceptional service, rock-solid reliability, and world-class security.
If youre passionate about developing teams, improving performance, and making a real impact across the business, this is a brilliant opportunity to lead two mission-critical functions in a supportive, ambitious environment.
Youll oversee the day-to-day operations of our Network Operations Centre and Security Operations Centre, ensuring our infrastructure is stable, secure, and always ahead of emerging threats. This is your chance to shape strategy, drive innovation, and empower talented people to be their best.This position is available to anyone able to commute to our Bolton office.
Key Responsibilities as a Head of ISOC:
Lead, support, and grow our NOC & SOC teams
* Recruit, develop, and mentor high-performing analysts, engineers, and leaders.
* Foster continuous learning through coaching and structured training.
* Inspire your teams, communicate clearly, and bring people together around shared goals.
* Stay calm and confident in high-pressure or crisis scenarios.
Drive operational excellence
1. Oversee 24/7 monitoring to ens...