Elite Electronic Systems is a leading provider of high-quality electronic manufacturing services. With a commitment to excellence and innovation, we serve a diverse range of industries, including medical, automotive, and industrial sectors. Our team is dedicated to delivering superior products and exceptional customer service. As our next Customer Service Administrator, you will manage day-to-day customer service tasks, including customer orders, deliveries, stock placement, and providing support to the wider team. Key Responsibilities Act a first point of contact for Customers Compile reports and maintain records. Expedite orders through internal and external liaison. Direct customer feedback to relevant departments. Report and record customer complaints, delivery failures, and returned loads. Assist with investigations where required. Perform other general administrative duties as required. Key Requirements: Knowledge and experience of working with an MRP system. Solid working knowledge of MS Office packages, particularly Excel. Experience in a fast-paced customer service environment. Understanding of financial decision-making. Proficient computer knowledge and skills with experience of ERP systems including forecasting, invoicing, and MS Office. What We Offer: 4 day working week. Competitive salary and benefits package. Comprehensive training and development opportunities. A supportive and collaborative working environment. Opportunities for career advancement within a growing company. State-of-the-art facilities and equipment. How to Apply: Interested candidates are invited to submit their CV and covering letter to our HR department at or contact us for an application form.