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Client Relationship Manager – Vending Business – Hybrid - £50K + Benefits
My client is a fast-growing vending business who are on an exciting journey and looking for talented individuals to join them.
This is a fantastic opportunity for a passionate and talented Client Relationship or Account Managers to join a reputable business who can match their ambition and offer genuine progression opportunities.
Responsibilities include:
* Develop and maintain strong relationships with existing clients to ensure long-term partnerships.
* Act as the primary point of contact for client inquiries, ensuring prompt and effective resolution of issues.
* Understand client needs and proactively offer solutions to enhance their smart vending experience.
* Monitor account performance and provide regular reports and insights to clients.
* Identify upselling and cross-selling opportunities to maximise revenue and client satisfaction.
* Collaborate with internal teams (sales, operations, and technical support) to deliver seamless service.
* Gather client feedback to improve products and services.
The Ideal Client Relationship Manager Candidate:
* Have a minimum of 2-3 years’ experience in Account Management sales, ideally within the FMCG, Vending, Foodservice or Facilities Management industries.
* Strong knowledge of large service provider environments and experience working directly with client stakeholders will be beneficial.
* Strong negotiation and communication skills with the ability to influence stakeholders.
* Experience in B2B sales and forging strategic partnerships.
* Ability to work independently and drive sales growth.
* Analytical mindset with the ability to interpret data and market trends.
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