Digital – Data Engineering Apprenticeship (Level 5)
Location: Birmingham
Salary: £23,810
Team: Consumer Digital – Identity
Start date: 7th September
Apply by: 18th March 2026
Help shape the future of secure digital identity for millions of customers
Join our Identity team within Consumer Digital and play a key role in how BT Group builds a trusted, secure digital identity for the UK. If you’re curious about how data flows through systems, enjoy solving problems, and want to learn how modern data platforms work, this apprenticeship is an exciting first step into a high growth, high impact career.
About the team
We are the Identity Team within Consumer Digital. Our mission is to provide customers with the most secure and trusted digital identity in the UK, enabling:
A common framework for verification and validation across all channels
A single view of all products and services
A reliable platform used across BT Group, with teams delivering prioritised outcomes
Our work has evolved from implementing a new identity architecture to running a critical, scalable platform that is used widely across the business. You’ll be joining a team responsible for data accuracy, resilience, and the integrity of identity services across BT.
About the role
This role sits within our software engineering team, with a focus on data models, integrations, and platform stability. You’ll learn how identity data flows between systems, how to analyse and improve data quality, and how to support the team in identifying issues before they impact customers.
* Working with experienced engineers, architects, and product specialists, you’ll help us:
* Understand where data gaps or quality issues exist
* Identify the root cause of problems within data workflows
* Improve how data is used across the Identity platform
* Explore how AI can be used to enhance data integrity and reduce risk
You’ll expand your technical understanding on the job, be part of a supportive team, and gain hands on experience with real data challenges that support millions of customers.
What you’ll be doing
* Work with data models to understand how identity information is structured and used.
* Investigate data issues, identify root causes, and support fixes.
* Analyse data flows to understand gaps, risks, or inconsistencies.
* Use AI tools to help improve data quality and strengthen platform stability.
* Collaborate with engineers and stakeholders across the Identity and wider Digital teams.
What we’re looking for
We’re looking for someone who’s curious, eager to learn, and passionate about solving problems.
As a Data Engineering Apprentice, you’ll study for the recognised apprenticeship of Data Engineering Level 5.
Qualifications
5 GCSEs at grade 4–9 (C or above), including Maths, English, and Science, or SCQF Level 5.
2 A Levels at BB or above (or equivalent) in STEM subjects such as IT, Data, Engineering, Computer Science, Maths, or Physics.
Unfortunately, we are not accepting any applications for those who are on a student/graduate visa, or who will need sponsorship during the scheme. All applicants will therefore need a full UK Right to Work for the duration of the scheme without this we cannot accept an application.
We are unable to offer Sponsorship for any of our Early Careers Programmes.
Accessibility support for Candidates:
BT Early Careers Accessibility - Updated Jan 26.pdf
Skills that will help you succeed
* Able to analyse data and spot patterns.
* Familiarity with AI tools or platforms
* Able to explain technical issues clearly to nontechnical audiences
* Good stakeholder management and communication skills
* Understanding of data integrity and why it matters
* Awareness of database systems and SQL basics
* Understanding of cloud platforms (or willingness to learn)
* A desire to learn, develop, and grow your skills
What’s in it for you?
* Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
* Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
* Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
* Enhanced women’s health support.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
Ready to Apply
It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video-based question. If successful, after this you will attend an in-person assessment centre and have the chance to ask any questions you might have.
Internal candidates will have to take on Terms & Conditions of the Graduate role including salary and benefits.
BT Group will never ask for payment during recruitment.
All genuine BT Group communications come from @bt.com emails or jobs.bt.com. Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let’s lookout for one another and keep our job-seeking community safe. We look forward to receiving your application!
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
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