Pareto Financial Planning, now part of K3 Capital Group, have a new opportunity as an Employee Benefits Administrator.
The role involvesproviding first-class administration support to the Employee Benefits department working together with a team of Advisers, in order that we may provide our corporate clients with a positive professional experience, offering highly technical and qualified knowledge.
Key Duties
* Process New Business for Auto Enrolment, Group Personal Pension, Group Risk, Group Private Medical Insurance and Cashplans.
* By key point of contact for your corporate clients, keeping them informed during all stages of the lifecycle new business, renewals and being available for queries.
* Issue Letters of Authority or Appointment and ensure all information is received back in a timely manner.
* Liaise with clients to obtain data required for quotation.
* Examine data to ensure it is compliant with scheme rules, client’s needs.
* Obtain quotations from providers at both new business & renewal stage.
* Collate quote results into comparisons for Advisers to sign off for recommendations.
* Analyse and format data to ensure it is compliant with scheme definitions & rules.
* Deal with the on risk and set up of new Employee Benefits Schemes Renew or Switch schemes as directed by the Adviser team.
* Check & Issue Policy Documents & Accounts.
* Process Joiners / Leavers to PMI in a timely manner.
* Provide analytics on clients for Adviser team.
* Answer incoming call enquiries in to the business in a professional manner and redirect where required.
* Check client Fees, issue invoices & manage any aged debt. Ensure fees are recorded internally in line with processes and SLA.
Compliance
* Adhere to FCA regulations in accordance with our compliance procedures.
* With Compliance Department assistance, keep up to date with legislation / compliance matters.
* Consumer Duty and TCF (Treating Customers Fairly) – pay due regard to the interests of our clients and treat them fairly in line with our TCF Mission Statement.
Relationships
* Develop and maintain good working relationships with Financial Advisers, colleagues and management in order to provide an efficient and effective service to the Adviser team and Clients.
* Maintain an effective ongoing relationship with your bank of clients.
* Establish good ongoing working relationships with product providers.
Skills & Experience
* Experience within Employee Benefits administration.
* Proficient in Microsoft Office applications.
* Self-motivation and organisational skills.
* A good level of numeracy and IT skills.
* A flexible approach to work.
* Decision-making skills.
* A target-driven mind-set.
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