Description
Residential Support Worker – Waking Nights
Salary: £25,949 per annum (from April)
Location: Telford
Contract/Hours: Permanent/Full Time – 37 hours per week
Benefits:
* 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
* Gain professional qualifications and excellent training/development opportunities
* Flexible maternity, adoption, and paternity packages
* Pension with up to 7% employer contribution with included life assurance cover
* Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
Vulnerable children in the UK need your help
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Our Residential Support Workers play a vital role throughout the night, creating a safe and supportive environment where our children and young people can rest and feel secure.
During the night, you will provide care, reassurance, and guidance, ensuring their well‑being is always prioritised through personalised support and advocacy. Your presence helps maintain stability, promotes healthy routines, and supports each young person to reach their full potential.
Working through the night is about more than supervision—it's about being a calm, consistent role model. You will carry out regular welfare checks, respond to individual needs, support with personal care when required, manage home safety and security, complete accurate records, and help prepare for the day ahead so the children can wake to a positive, nurturing environment.
About the service
Acorn Way is one of Action For Children's newest homes, with space for up to four children and currently home to two, Acorn Way offers a calm and nurturing setting where every young person receives genuine care and consistent support. Our focus is on helping children enjoy the best possible quality of life, surrounded by adults who believe in them and celebrate every step of their journey.
Let's talk about you
Are you resilient and have a positive approach to change and challenge? We are looking for someone with a 'can do' attitude to join our team. Ideally you will have:
* Experience of working in a waking night environment
* Level 3 Diploma in Residential Childcare (or recognised equivalent) preferred but not required
* Experience and training in safeguarding
* An innovative and creative approach to problem solving
* Experience of developing tailored care plans
* The ability to create a safe and fun environment for both staff and children in the home and in the community.
How you'll help to create brighter futures
* Provide lead case/care planning management, including assessing, reviewing and managing risk
* Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports
* Assisting with household tasks like cooking and cleaning
* Responsibility for running a shift with the primary aim of the provision of a high-quality service and care
* Daily report writing and you may need to write reports to assist in professional meetings.
* Lead by example with the application of Action for Children's policy procedures and professional practice standards and in line with registration requirements.
Good to know
Application Process
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
Contact: Shannon Neander on or email us at quoting reference 12682
Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Want to know more about Action for Children?
Find us on Linkedin, Facebook or YouTube to get to know us better.
Job Description
See below for further information about working with us:
Action for Children Employee Benefits
AfC Commitment Statement