1. High-change environment
2. Opportunity to optimise HR CoE's
About Our Client
Our customer is a fast-evolving UK-based group operating across multiple industries, who employs approx. 1,000 people across a multi-site remit.This business defines itself as having a culture built on innovation, customer-centricity, high performance, and collaboration.
Job Description
Reporting into the senior People leadership team, the Head of HR Operations will lead a sizeable HR Operations, and HR Partnering structure, ensuring the delivery of a consistent, high-quality and commercially effective people service across the group.The business is undergoing significant transformation, including:
3. Implementation of a new HRIS platform
4. Ongoing M&A activity and portfolio change (including divestments)
5. Redesign of the People Target Operating Model
6. Development of new career architecture and progression pathways
7. Evolution of reward frameworks and job architecture
8. Investment in leadership capability and management development
9. A strong focus on operational efficiency and service excellence
10. A desire to drive stringer connection to the business change environment through employee engagement strategies
This is a role where HR Operations is not just transactional - it is central to enabling business performance and change.Key Responsibilities:
11. Lead and develop a multi-disciplinary HR Operations function, including HR Shared Services and HR Business Partnering
12. Ensure the effective delivery of end-to-end HR services across the employee lifecycle for c.1,000 employees
13. Drive continuous improvement across HR processes, systems and service delivery models
14. Play a key role in the implementation and optimisation of a new HRIS system
15. Support the design and embedding of a modern HR Operating Model
16. Lead on workforce data, reporting and insights to support commercial decision-making
17. Partner with senior stakeholders across a diverse UK group to deliver people priorities
18. Drive consistency, compliance and efficiency across multiple business units and industries
19. Contribute to broader transformation programmes including M&A integration and divestment activity
20. Build and lead a high-performing, inclusive and customer-focused HR Operations team
The Successful Applicant
This role requires an experienced and hands-on HR Operations leader who is equally comfortable operating strategically and ensuring strong operational delivery.You will bring:
21. Proven experience leading HR Operations, Shared Services and HR Partnering teams
22. Experience supporting an organisation of approximately 1,000 employees or more
23. A strong track record in HR transformation, service redesign and operating model change
24. Experience working within multi-site and / or multi-industry environments
25. Demonstrated involvement in HRIS implementation or optimisation projects
26. Experience supporting or delivering M&A, divestment or complex organisational change
27. Strong understanding of HR processes, governance and continuous improvement methodologies
28. A collaborative leadership style with the ability to influence across multiple stakeholders
29. A passion for building efficient, people-focused and scalable HR services
This is an opportunity to join a group in motion - modernising its people function and investing heavily in the infrastructure, systems and capability needed to support future growth.You will have the chance to:
30. Shape and elevate a modern HR Operations function
31. Lead meaningful transformation across systems, structure and service delivery
32. Work across a diverse portfolio of businesses and industries
33. Be a key driver of efficiency, employee experience and operational excellence
34. Develop a high-performing team in a genuinely evolving environment
This role offers the platform to make a visible and lasting impact in a business that is actively investing in its future.
What's on Offer
This role pays up to £70,000 to £85,000 per annum (possibly more dependant on experience), inclusive of a performance related bonus and a suite of benefits.