Salary: £40,000 - 50,000 per year Requirements: 3-5 years' experience in a senior IT support role. Strong knowledge of VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial knowledge includes SQL Server (including T-SQL), Cortex XDR antivirus, Omnissa Horizon, Veeam Data Backup, VLANs, DNS, networking, and IIS with related web technologies. Responsibilities: Provide senior-level IT support across HQ and over 100 remote branches across the UK. Take ownership of complex technical issues and ensure timely resolution. Work closely with business stakeholders to deliver effective technical solutions aligned with wider objectives. Contribute to shaping our infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning through to delivery, ensuring regular updates to stakeholders. Assist with IT budget monitoring and identify opportunities for cost optimisation. Proactively identify and mitigate IT-related risks across the organisation. Technologies: Active Directory Firewall Support SQL VMware Veeam Web More: We are a well-established organisation with a long history of providing valuable products and services to our customers. We are looking for an experienced IT Manager to join our central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Our ideal candidate is a confident communicator who can explain technical concepts clearly to non-technical colleagues, possesses strong problem-solving skills, and enjoys mentoring junior colleagues. You should be proactive and enthusiastic about introducing innovative technologies to improve business performance. We offer a competitive salary package, an office-based role with flexibility for remote working, and the opportunity to make a significant impact within our stable and forward-looking organisation. If you are interested, please click Apply Now! last updated 6 week of 2026