Overview
Ateneu is hiring a Night Concierge for a brand-new luxury development based in East London. The role provides superior levels of customer service to residents and guests by carrying out day-to-day duties at the Concierge Desk and by monitoring on-site security.
Responsibilities
* Welcoming residents and visitors into the building in a polite and friendly manner.
* Providing a presence in the building and in the main reception area.
* Handling residents\' requests and complaints efficiently.
* Taking inbound phone calls, redirecting or taking messages as required.
* Accurate parcel handling and recording.
* Key management including signing out key cards to contractors and ensuring their prompt return.
* Maintaining a log book of current and past contractors and on-site visitors.
* Internal and external patrols of the development.
Requirements / Qualifications
* Ideal candidates will have previous residential Concierge experience, or have worked in a similar front-of-house environment within luxury hotels or commercial schemes.
* Candidates will need to prove they have the right to work in the UK and be able to undergo relevant vetting checks.
Details
* Hours: 4 on 4 off rota, 7pm to 7am
* Salary: £33,000 per annum
* Location: East London
* Contract: Full-time
How to apply
Please apply with your CV. If you do not hear back within 14 days you should assume you have been unsuccessful for this role.
We are committed to equal employment opportunity and comply with applicable EEO laws.
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