Barchester Healthcare Homes Limited is seeking a Customer Care Manager in Kettering, UK. This role involves providing empathetic support while investigating and resolving customer complaints across the UK. Key responsibilities include conducting thorough investigations, ensuring timely resolutions, and maintaining high-quality responses. The ideal candidate will have strong databases and Excel skills, excellent communication, and proven experience in complaints handling. This position offers a competitive salary of £34,500, along with benefits such as a company car, pension contributions, and further training opportunities.
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