Internal Sales - Bolton You’re the one who picks up the phone before it rings out. Who knows which customers need chasing and which ones just want it sorted. Who doesn’t let emails sit unanswered or queries go round the houses. This isn’t a job for someone who hides behind a screen. It’s for someone who builds proper relationships, brings a bit of personality to every call and keeps things running smoothly in a fast-paced sales office. You stay calm when it’s busy, notice the small stuff, and don’t wait to be told. You spot what needs doing and just get on with it, all while giving customers the kind of service that keeps them coming back. Let’s talk about what you'll be doing. You’ll be handling day-to-day internal sales; order processing, customer queries, chasing quotes and following things through from start to finish. There’s a strong repeat customer base, so building relationships and keeping service levels high is key. You’ll be dealing with both incoming and proactive calls, no hard sell, just the confidence to pick up the phone and speak to people properly. You’ll also be: Creating and managing sales quotes Keeping check on stock availability and liaising with internal teams Supporting your external sales colleagues so they can stay out on the road Tracking deliveries and resolving any hiccups calmly and professionally This role will suit you if… You’ve worked in the metals industry and can hit the ground running You're strong building relationships and keeping communication clear You’re someone who excels in a fast-moving environment You’re confident with systems (experience with Sage would be helpful, but not essential) You’ve got a great phone manner and strong admin skills You’re steady, reliable, and the type who follows things through without being chased What you’ll get: £30,000 to £40,000 depending on experience Quarterly Profit-Related Bonus Scheme Permanent/Full time (40-hours) Monday to Friday 8:30 - 17:30 Christmas shutdown Office-based in Bolton You won’t be micromanaged. You’ll be trusted to get on with it. Be part of a business that values their people. This role is exclusive to Marshall Harmony. You won’t be contacted by any third parties. If you want to talk it through, drop me a message, tag someone who’d be perfect below or send your CV