Customer Sales Advisor (Permanent Role)
About You:
We are looking for a reliable, trustworthy individual, who has high standards and the ability and desire to provide the highest levels of service to customers. The ideal candidate will be someone who can work on their own initiative and lone work for large parts of the day and has a solutions focused approach to work.
The key aspects of the role are converting inbound enquiries into sales, administration and maintaining site standards. Self Storage experience is not necessary, as full training will be provided in the role.
The role involves working 5 days out of 7 on a rota basis, including weekend working on a rota basis.
Additional Benefits
* Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
* Starting salary: £26,863 p.a + bonuses
* Great bonus scheme;
* 30 days holiday, which includes Bank Holidays;
* Contributory pension scheme;
* Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
* Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);
* Management training and development programme;
* Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.
Key Features of the role:
Sales/Customer Service
* Sell storage space and ensure the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions (Full Training provided).
* Achieve kpi's/targets by maximising all inbound sales opportunities. This will include responding and following up on customer enquiries, overcoming objections, upselling our retail products and closing sales wherever possible.
Administration
* Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
Banking/Petty Cash
* Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.
Site maintenance/cleaning
Ensuring the site is kept clean and well maintained at all times and is always well presented for customers.
Please apply now for immediate consideration and interview