Job Title
Aesthetic Specialist
Description
The ideal candidate will possess a strong understanding of skincare principles and be able to deliver exceptional results through expert-led treatments, personalized consultations, and meticulous record-keeping.
Treatment Responsibilities
1. Perform all treatment protocols with precision and expertise.
2. Deliver advanced skin treatments such as radiofrequency, microneedling, IPL, and laser-based modalities in line with clinic protocols.
3. Conduct in-depth skin consultations, tailoring treatment plans to meet individual needs.
4. Maintain accurate client records, tracking treatment progress and homecare.
5. Provide aftercare guidance, educating clients on best practices.
Retail Sales
1. Recommend and upsell skincare products based on patient concerns and treatment plans.
2. Confidently educate patients on the benefits of the product range, demonstrating expert knowledge of ingredients and their efficacy.
3. Identify opportunities to introduce new treatments or add-on services.
Clinic Operations
1. Maintain a pristine treatment environment.
2. Collaborate with the Front of House team to optimize scheduling, follow-ups, and rebooking strategies.
3. Work closely with senior management to meet sales targets and Key Performance Indicators (KPIs).
Requirements
1. Industry qualified to at least Level 4 with a minimum of two years of relevant experience.
2. Strong expertise in advanced treatments.
3. Confident in upselling skincare products and treatment plans.
4. Impeccable communication and interpersonal skills.
5. A passion for continuous learning.