Senior Service Engineer
Location: Stockport, UK (with national and international travel)
Job Type: Full-time, Permanent
A specialist engineering company based in Stockport is seeking a Senior Service Engineer to join its growing team. The business focuses on the design and build of advanced inspection and simulation machines for industrial applications.
This is a key role, offering responsibility for technical support, system performance, and mentoring within a fast-paced and high-standards environment.
Responsibilities
Technical Support and Troubleshooting
Provide advanced technical support, diagnosing and resolving complex hardware and software issues across mechanical, electrical, and control systems.
Project Leadership
Lead service interventions, installations, and commissioning activities on-site, both in the UK and internationally.
Mentoring and Training
Provide guidance and training to junior engineers on best practices, technical procedures, and fault-finding techniques.
System Monitoring
Conduct regular performance audits and inspections to ensure system reliability and operational efficiency.
Documentation
Maintain accurate service records, technical documentation, and system configuration details in line with company procedures.
Customer Engagement
Build and maintain positive working relationships with customers. Communicate technical information clearly and professionally to a range of stakeholders.
Compliance and Safety
Ensure all work is carried out in accordance with company policies, safety regulations, and relevant industry legislation.
Internal Collaboration
Work closely with design, development, and production teams to support system improvements and resolve recurring technical issues.
Candidate Requirements
Education & Experience
Degree (or equivalent experience) in Mechanical Engineering, Electrical Engineering, Computer Science, or a related discipline
Minimum of 5 years’ experience in a service engineering role, ideally involving complex systems or industrial machinery
Proven ability to fault-find and repair mechanical, electrical, and software-integrated systems
Experience working with Operational Technology (OT) or Distributed Control Systems (DCS) is advantageous
Skills & Attributes
Strong technical knowledge in mechanical, electrical, or electronic systems
Ability to work independently and take ownership of technical problems
Demonstrated ability to mentor or coach junior engineers
Flexible and willing to travel nationally and internationally, often at short notice
Full UK driving licence and valid passport with no travel restrictions
Must have the right to work in the UK
What is in it for you
An opportunity to join a fast growing business who are experts in their field, with good opportunities for advancement.
Potential bonus
Opportunity for international travel