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From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing St Albans Store.
The Store:
As our St Albans Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.
You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.
The Role:
In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!
You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and overall sales – so that we are playing to win!
About you:
* You have previous store/deputy management experience
* You have a track record of effectively leading and managing a team
* You identify yourself as a New Look brand enthusiast
* You have a history of delivering and exceeding KPIs and key objectives
* Commercial acumen
* Excellent communication and interpersonal skills to engage with customers and provide exceptional service
* Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently
Why New Look?
Here, at New Look, everything we do is for the love of fashion. We've been bringing the latest fashion to the high street since 1969. We’re now a global, multichannel brand offering on-trend, value fashion for women, men, and teenage girls. Even after 50 years, we've stayed true to our original mission of delivering fabulous products at an affordable price.
It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you.
We are always looking for talented, passionate people to join our New Look team.
We also focus heavily on people development, with many opportunities for you to grow professionally, starting with our fantastic induction programme that immerses you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you have the tools to drive your career forward.
Along with some exciting benefits:
* 40% staff discount
* Monthly 25% off privilege vouchers for family and friends
* Quarterly sample sales
* Stakeholder Pension
Don’t just take our word for it—next time you're in one of our stores, ask to speak to a manager and they’ll tell you all about it!
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work various patterns. If you have a specific pattern in mind, we are eager to discuss this with you to meet the needs of the role.
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