We are currently recruiting on behalf of a leading organisation within the automotive logistics sector, who are seeking a Delivery Administrator to join their busy team in Upper Heyford.
This is a fast-paced and demanding role, ideal for someone who thrives under pressure and enjoys working in a highly operational environment.
The Role
Reporting to the Account Services Manager, you will play a central role in supporting operations through the coordination of vehicle movements and daily activities. From managing bookings and monitoring service levels to handling queries and reporting, you’ll ensure that services are delivered efficiently and within agreed timeframes.
Key Responsibilities:
1. Coordinate bookings for vehicle movements, ensuring efficient scheduling and delivery
2. Liaise with drivers and internal teams to ensure vehicles are delivered within agreed SLAs
3. Manage client inboxes, queries, and complaints with professionalism
4. Monitor KPIs and escalate risks to the Account Manager when needed
5. Support with performance reporting and review meetings
6. Liaise with operational teams to ensure smooth delivery of services
7. Provide administrative support including fines/PCN processing and reporting
Please note: This role will require occasional travel (approximately once per month) to another site to support relationship management. Expenses will be covered.
What We’re Looking For:
8. Strong administrative background (automotive/logistics experience desirable)
9. Excellent communication and organisational skills
10. Ability to work in a fast-paced environment and manage multiple priorities
11. Confident in liaising with internal teams and external stakeholders
12. Tenacious approach with the ability to push processes to meet tight deadlines
13. Strong IT skills and attention to detail
14. Full UK Driving Licence and access to own transport (essential)
What We Offer:
15. Weekly pay
16. Company pension
17. Onsite parking
18. Support from Igloo’s recruitment and payroll teams
19. Long-term work with potential for a permanent contract
Commutable from: Aylesbury, Banbury, Bicester, Buckingham, Kidlington, Leamington Spa, Milton Keynes, Oxford, Towcester, Witney.
If you are interested in this position,