Company Description
Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain.
The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral.
Where great people work together we are looking for ambitious co‑workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Position
The Account Executive based at our offices in Ealing will be responsible for the following:
* Build trust and rapport with partners to exercise cross‑sell opportunities
* Proactively make one hour of outbound calls daily to lapsed and potential customers
* Work with the Sales Manager to strategically attract a wider target market
* Create/generate new leads of your own
* Provide partner feedback to the business and assist with the creation of ongoing partner engagement initiatives
* Maintain existing revenue by cultivating strong relationships with existing partners
* Account management of House Accounts, including mapping customer accounts and conducting gap analysis
* Nurture and re‑engage any leads not ready for sale
* Onboard new partners and assist with account set up and partner relations
* Be proactive, with outbound calls/emails, ensure you are profiling effectively, generating opportunities and building business relationships
* Negotiate terms and pricing/discounts with customers
* Provide weekly report and updates on pipeline
* Ensure that you achieve your targets whilst increasing turnover and margin
* Ensure shortfalls in targets are highlighted, discussed and remedied at the earliest opportunity
* Accurately generate quotes, follow up/chase/negotiate/revise/close and process sales order accordingly for specific partners when required
* Process and management of sales orders accurately
* Provide customer orders to purchasing for ordering
* Chase ETAs through purchasing and directly and liaise with customers
* Respond to customer complaints in a professional manner
* Ensure that data within the CRM is correct and up to date
* Manage and maintain the relationship of existing and new leads
Requirements
What you'll bring:
* Minimum of 24 months sales experience in one of the following environments: call centre, face‑to‑face, telesales and account management
* Strong interpersonal and excellent telephone communication skills, with the ability to communicate at all levels
* Positive, proactive self‑starter, with a can‑do attitude.
* Ability to work, manage, exceed targets and close.
* Experience in pipeline management and KPI targets.
* Proficient with Microsoft office and computer literate.
* Experience/knowledge within the IT/Software sector
Benefits
* £32,000 - £34,000
* Commission
* Excellent contributory pension scheme
* Private Medical Insurance
* Healthcare scheme
* Cycle to work scheme
* Life cover
* Online retail discounts
* Full training and development programme
The role is a mix of 2 home working days and 3 office‑based days, candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00am 5.30pm Monday to Friday.
Our Commitment To Inclusion
At QBS, we believe diversity isn't just a box to tick, it's the engine that drives innovation, creativity, and growth. We're building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you're starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
#J-18808-Ljbffr