Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Waste management business support assistant

Antrim
Riada Resourcing
Business support assistant
Posted: 5h ago
Offer description

Social network you want to login/join with:


Waste Management Business Support Assistant, Antrim


Client:


Location:

Antrim, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Reference:

38ce4db25564


Job Views:

4


Posted:

15.07.2025


Expiry Date:

29.08.2025


Job Description:

Waste Operations Business Support Assistant - Antrim and Newtownabbey Borough Council - Antrim

Great opportunity to secure immediate work in the Public Sector on a temporary basis. If you come from an environmental / operations background, apply today to find out more! Your role involves providing a comprehensive customer care and administrative service as part of the Business Support Team, including Waste Management, Fleet, Waste Operations, and Sustainability. You will deliver high-quality internal and external customer service, taking ownership of customer queries and following issues through to resolution. Demonstrating a team approach and full flexibility in tasks undertaken is essential.

About the role:

* £14.84 per hour
* Antrim Civic Centre (other locations may be required)
* Monday to Friday
* 37 hours per week
* Temporary - Up to 4 weeks pending review

What you will be doing:

* Act as the primary contact for waste enquiries and complaints from the public via the call hub, including:
o Answering queries, reporting issues, and processing payments
o Adding new customers to internal systems
o Assisting customers with bulky collection requests
* Provide face-to-face services at the main reception desk for Waste Services requests.
* Manage emails, Livechat, and social media requests from the public, commercial customers, Elected Members, Stakeholders, and external agencies such as NIHE, Linergy, Roads Service, DEARA.
* Coordinate effectively with contracted service providers to ensure smooth household bin collections and escalate issues to Line Managers as needed.

What you will need:

* Minimum 5 GCSEs (Grades A-C), including English Language and Maths, or equivalent. Consideration may be given to candidates with less formal qualification but with at least 4 years of relevant experience or clerical experience including minute-taking.
* At least 2 years of administrative or clerical experience, including minute-taking. Experience in customer service involving direct contact and handling complaints and queries.
* Good planning and organizational skills.
* Excellent customer service skills.
* Effective organizational and time management skills.
* Ability to work independently and to a high standard.
* High discretion and confidentiality.
* Proficiency in Windows and Microsoft Office applications.
* A full UK driving license and access to a vehicle, or alternative transport to perform duties.

If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Business support assistant
Belfast
Hunter Savage
Business support assistant
Similar job
Waste management business support assistant
Antrim
VanRath
Business support assistant
Similar job
Business support assistant
Belfast
Spence & Partners Ltd.
Business support assistant
See more jobs
Similar jobs
Administration jobs in Antrim
jobs Antrim
jobs Antrim
jobs Northern Ireland
Home > Jobs > Administration jobs > Business support assistant jobs > Business support assistant jobs in Antrim > Waste Management Business Support Assistant

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save