Dispatch Coordinator – Second Jobber £23,000 - £24,000West EndAre you looking to kick-start your career within an office-based role in the heart of the West End?My client, an established Distribution company based in the West End, are looking for a well presented, professional candidate with excellent customer service skills to join a team of three as a Dispatch Coordinator.You will have experience within a customer facing role e.g. retail, hospitality, or within an office, with an eagerness to learn. Full training provided. The Role:
* Handling all customer enquiries via phone and email in a professional manner
* Resolving customer issues and complaints
* Liaising with customers, suppliers, contractors and service providers
* Sending daily dispatch emails to warehouse
* Maintaining spreadsheets
* Using Sage software for dispatch orders and invoices
* Assisting with stock management
* Photocopying
* Filing
Essential requirements:
* Proven work experience within a customer-facing role
* Excellent communication skills
* Well presented
* Willingness to learn
* Strong customer service skills
* Organised
* Good time management
* Calm and works well under pressure
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