To assist the Retail Shop Manager in managing and coordinating the day-to-day activities of the shop, ensuring excellent customer service and maximising overall profit. To help enhance the profile of the hospices in the community through good customer relations. To independently stand in for the Shop Manager in their absence.
Essential criteria
1. Maximise the contribution of the shop through sales from all donated and new goods.
2. Ensure the shop delivers high standards of customer service.
3. Capture Gift Aid at every opportunity to maximise income.
4. Assist the manager with sales promotions, stock generation activities, and income from new goods.
5. Encourage and coordinate the work of volunteers, including managing rotas.
6. Assist the Manager with recruitment, induction, training, and development of volunteers.
7. Ensure the shop operates in line with retail policies and procedures.
We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced individuals across all industry sectors who can demonstrate the skills, ability, and enthusiasm to work with a people-centric organisation like ours.
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children, and their families across Sussex. Bringing our teams and resources together as one organisation enables us to focus on new visions and plans for our people and patients, providing greater opportunities for our workforce.
St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun, and Henfield areas through various services, including inpatient care and community living well services. Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, offering specialist palliative care for children and young people with life-limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton, Hove, and surrounding areas. Our expert teams aim to provide the best care and support, helping patients and their loved ones live life to the fullest during their precious time together.
Benefits
* Company pension scheme or NHS pension scheme for eligible employees.
* Up to 35 days' annual leave, inclusive of bank holidays.
* On-site education support and study leave opportunities.
* Access to Health Shield for healthcare coverage at a reduced cost.
* Free parking, subsidised meals, and various social activities.
* Corporate rate gym membership, discounts on local therapies, and Blue Light Card.
* Employee Assistance Programme.
* Death in Service benefit.
Please note that we reserve the right to close this vacancy before the published closing date if application volume is high. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; an Enhanced Disclosure check will be required through the Disclosure and Barring Service to check for previous criminal convictions.
#J-18808-Ljbffr