Overview
Hilton Birmingham Metropole is hiring a full-time Food and Beverage Supervisor to join Brightsmith on the Water. Location: Birmingham, United Kingdom. Hours: 39 hours per week. Salary: £12.77 per hour plus service charge.
What will I be doing?
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. You will communicate and delegate tasks to the team to ensure departmental targets are achieved. Specific responsibilities include:
* Supervise Food and Beverage Outlet operations
* Communicate and delegate tasks to the team
* Ensure compliance with brand standards
* Manage guest queries in a timely and efficient manner
* Represent needs of the team
* Assist Food and Beverage management with achieving financial targets
* Assist with training and development of team members
* Assist with annual and mid-year appraisals with team members under your responsibility
* Comply with hotel security, fire regulations and all health and safety legislation
* Be environmentally aware
* Assist other departments where necessary and maintain good working relationships
What are we looking for?
To successfully fill this role, you should demonstrate:
* Previous Food and Beverage experience
* Committed to delivering high levels of customer service
* Positive attitude
* Good communication skills
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
Desirable capabilities
* Previous experience in hotel industry
* Previous experience in supervising and/or delegation
* Willingness to develop team members and self
Benefits
* Smart uniform provided and laundered
* Free, healthy and high quality meals when on duty
* Grow your Career; your next position could be as a Food and Beverage Team Leader or Restaurant Supervisor
* Personal Development programmes designed to support you at every step of your career
* Corporate Responsibility programmes – Find out what and how we are doing (cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
* Team Member Referral Program
* Discounted dental and health cover
* High street discounts
* Free car park
* Subsidised Taxi between 12am and 7am
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Guest Experience Day: 1 night stay with breakfast and dinner
Job details
Location: Hilton Birmingham Metro
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Advertised Salary: 12.77
Job function: Management
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