Overview
The Sales and Warehouse Administrator is responsible for supporting daily sales operations while ensuring efficient warehouse coordination. This role acts as a key link between the sales team, warehouse staff, and customers—managing orders, inventory documentation, and administrative tasks to maintain smooth operational workflows.
Key Responsibilities
Sales Administration
* Process customer orders, quotations, and invoices accurately and in a timely manner.
* Maintain and update customer records, pricing, and product information.
* Coordinate with the sales team to track open orders, backorders, and delivery schedules.
* Respond to customer inquiries regarding product availability, order status, and delivery timelines.
* Support sales campaigns, promotions, and forecasting activities.
Warehouse Coordination
* Liaise between the warehouse and sales team to ensure efficient and accurate order fulfilment.
* Create and manage pick lists, packing slips, and shipping documentation.
* Taking in deliveries and arranging pallets and other consignments to be sent out.
General Administration
* Maintain organised records of purchase orders, delivery notes, and stock movements.
* Assist in implementing process improvements across sales and warehouse operations.
* Support management with ad hoc reports and administrative tasks as needed.
Qualifications & Skills
Required
* Proven experience in sales administration, warehouse coordination, or a similar administrative role.
* Excellent organisational skills and attention to detail.
* Strong written and verbal communication skills.
* Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
* Ability to multitask and prioritise in a fast-paced environment.
Preferred
* Experience in logistics, distribution, manufacturing, or retail sectors.
* Basic understanding of sales processes and supply chain operations.
Personal Attributes
* Proactive and solution-oriented.
* Strong sense of responsibility and accuracy.
* Able to work independently and collaboratively.
* Customer-focused mindset.
Working Conditions
* Office-based role with regular interaction with warehouse staff.
* May require occasional physical presence in the warehouse for coordination or inventory checks.
* Working hours 8:30am – 5:30pm, finishing at 4.30pm on a Friday
* Permanent full-time position
* £25,000 - £27,000 per annum depending on experience
* 20 days holiday plus 8 bank holidays