Role:
Salary: Band 3, £25,098
Location: Sunderland
Hours/Contract: 37 Hours per week, Permanent
Working for: North East Regional Organised Crime Unit (“NEROCU”)
The North East Regional Organised Crime Unit is one of ten Regional Organised Crime Units (“ROCU”) in England and Wales who lead the regional response to tackling serious and organised crime whilst supporting local and national delivery. The ROCU network continues to expand and Home Office funding through police officer uplift and increased police staff capacity presents exciting opportunities to further enhance service delivery and positively impact on our partners and the public. The Home Office Serious and Organised Crime Strategy defines ROCU as leading the regional fight against Serious and Organised Crime and NEROCU have a critical role in leading, connecting and co-ordinating delivery across our region in all four P’s of the strategy; Pursue – prosecuting and disrupting people engaged in serious and organised criminality. Prevent – preventing people from engaging in serious and organised criminality. Protect – increasing protection against organised crime. Prepare – reducing the impact of serious and organised crime where it takes place. NEROCU comprises of specialist teams delivering across intelligence, operations, investigations, cyber, economic, technical and digital capabilities.
The role
Are you self-motivated, dynamic with a passion for providing excellent customer service? Ever wondered what it’s like working behind the scenes of a busy police force? We’ve got the perfect opportunity for you to join our Team as a Support Services Administrator.
As a friendly and organised individual, you will provide excellent customer service while working on our Front Office Reception. You will greet employees and visitors alike with a warm and professional manner, manage the reception area, and support our administrative functions.
This is a diverse role where you’ll be providing business support to regional and national stakeholders at NEROCU. We can guarantee that no two days will be the same – you’ll face new challenges, work with colleagues with all levels of experience and generally – expect the unexpected!
This role is crucial in ensuring our busy team can operate smoothly and you will be instrumental in supporting Police Officers/Staff on a day-to-day basis. Most importantly, you’ll be delivering a fantastic service to a wide variety of stakeholders.
Working for this department within a busy Police Force is unique in nature and this role is truly different from your typical business support admin role!
What you’ll do
1. Excellent customer service skills
2. Work on Front Officewelcoming visitors and staff
3. Managing reception area
4. Financial data inputting/reporting
5. Liaising with staff within NEROCU and externally
6. Organising / co-ordinating meetings and providing a minute function
7. Support to all capabilities within NEROCU
8. Support to the SMT
9. Typing of documents
10. Departmental mailbox and diary management
11. Audits of processes