Italian-Speaking Operations Assistant
Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and enthusiastic linguist or humanities graduate to join our Operations team working on our many and varied tours and early music festivals. This is a stimulating role and would suit someone who is client-focused, good at detail, has an interest in the arts, and is prepared for some travel, in the UK and overseas.
We are seeking a fluent Italian speaker.
The role:
* Booking hotels, transport (flights, trains, coaches), restaurants, visits.
* Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
* Briefing the tour leaders; compiling their documents; giving feedback.
* Answering the phone to clients, helping with their queries, checking availability, taking bookings.
* On our music festivals:contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
* Costing tours; keeping to budget.
* Updating our database; working with our website.
* Keeping reading lists, background information, and online resources up-to-date.
* Proofing client documents, brochure text and website content.
* Attending client events and tour managing; travelling to prospect hotels and attend trade fairs.
Requirements:
* Excellent spoken and written English (mother tongue standard).
* Undergraduate degree (or equivalent), ideally with one year’s office experience.
* Additional language skills including Italian.
* Efficient and flexible with proven ability to work to deadlines and pay attention to detail.
* Knowledge of, and genuine interest in, the arts (classical music, art, architecture, archaeology).
Location:Chiswick, London, with the possibility of some remote working.
Salary:£28,000 per annum plus benefits,including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and health and travel insurance.
Start date:October 2025.
To apply, e-mail your covering letter and CV via the button belowwith the subject as 'Operations Assistant'.
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