Overview
Why join The Vineyard?
You will receive a warm welcome into the Apex family on joining us as a Night Porter in The Vineyard. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Guest Services Team as we believe it is our personality, style and friendliness that makes Apex Hotels.
We are seeking a reliable and dedicated Night Porter to join our team. This role involves ensuring the safety, cleanliness, and smooth operation of the premises during night-time hours. The Night Porter will play a crucial role in maintaining public areas, supporting event setups, and handling key administrative and safety responsibilities.
Key Responsibilities
* Cleaning & Maintenance: Conducting cleaning of public areas, ensuring high standards are met at all times.
* Regular checks to address any maintenance or cleanliness issues promptly.
* Conference & Events Support: Assist in setting up and breaking down event spaces, including arranging furniture and equipment according to specifications.
* Fire Marshal Duties: Receive full fire marshal training and act as the designated fire warden during shifts.
* Respond effectively in the event of an evacuation, ensuring guest and staff safety.
* Reception & Administration: Handle late check-ins and early check-outs.
* Manage guest inquiries and administrative tasks with professionalism and efficiency.
Requirements
* Strong attention to detail and a proactive approach to tasks.
* Ability to work independently and prioritise responsibilities.
* Excellent communication and customer service skills.
* Flexibility to work night shifts, including weekends and holidays.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
* 28 days holiday
* Training and development from day one
* Employee events and celebrations
* Inhouse company interactive employee communication APP
* Entry to our state-of-the-art gym and pools
* Healthy meals to enjoy while you're working.
* Access to an external Employee Assistance Programme
* Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
* £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive ……
* Contributions to a pension scheme
* Involvement in our employee recognition schemes
* Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
* Long service recognition
* Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
* 50% discount in our restaurants
* Cycle to Work Scheme
* Discounted room rates for employees, friends, and family
* Spa treatments and product discounts
* Life Assurance cover
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