Overview
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
Location: London
Business Area: Technology Support
What’s the Role?
Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, a key part of our Technology Services & Solutions business. You will provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The role includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. You will also help understand clients’ technological needs as automation grows, tackle software issues, and ensure the security of clients’ accounts and data. Additionally, you will connect with clients, including CEOs and executive managers, to set up, train, and connect them to Bloomberg products and platforms. You will work as part of a distributed team supporting clients in more than 18 languages.
Who You Are
You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.
What’s in it for you?
We provide all new hires an 8-week training program covering introduction to Bloomberg products and services, our clients, global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. You will have opportunities for career development, mentoring, and involvement in recruiting, quality control and idea generation. You can grow your career across the company or deepen your technical skills within Technology Services and Solutions. Alumni have pursued Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering and other IT roles.
What You’ll Need To Have
* Bachelor’s degree or equivalent experience
* Sponsorship is available for this role. To be eligible you must be eligible for the UK Skilled Worker under the New Entrant Requirements
* Fluency in French, in addition to English (written and verbal)
* Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging)
* A demonstrated interest in Finance and/or Technology
* Desire to develop skills and experience in customer service in a fast-moving FinTech environment
* Willingness to learn new technologies and ability to retain information
* Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
* An interest in progressing a career within Bloomberg
We’d Love To See
* Work experience in a client/customer facing role
* Curiosity to identify, research, and resolve customer technology, software and hardware issues
* Awareness of data management, privacy and information security
* Aptitude to work within highly connected and software-based systems
You’ll Need To Be Able To
* Start a full time role in July 2026
* Occasionally work weekends or on a bank holiday (weekday off in lieu)
We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. However, each case is reviewed on an individual basis.
If This Sounds Like You Apply if you think we’re a good match. We’ll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/
New Entrant criteria for Sponsorship Where the applicant does not meet the salary threshold for experienced workers, they may be able to meet a reduced threshold as a New Entrant if they meet the criteria. To be a ‘New Entrant’ at least one of the following criteria must be met:
* Applicant is under 26 on the date of application; or
* Applicant is working towards a recognised professional qualification in a UK-regulated profession; or
* Applicant is working towards full registration or chartered status with the relevant professional body for the job they are sponsored for; or
* Applicant’s most recent permission, other than as a visitor, was under the Student route (within last 2 years) and the course has finished (or will finish within 3 months); or
* Applicant’s most recent permission, other than as a visitor, was under the Graduate route (within last 2 years).
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