About The Role Are you excited by the opportunity to be part of making sure our customers get the best experience when they use our bus stations and interchanges? Are you looking for a challenging but rewarding role that will enhance your skills and knowledge? Your Role As a Facilities Operations Assistant, you will work ina team responsible for the operation of safe. clean and inviting bus stations and interchanges across Greater Manchester. The Facilities Operations Assistant role is vital and they are responsible for cleaning our sites (including public toilets and other customer facilities). They also support the rest of the team to make sure the sites operate safely and efficiently. All of this helps to make sure that the our customers have a great Bee Network experience every time they use our facilities. You will become a key member of the Facilities Operations team and play a big part in the delivery of TfGM Facilities Operations objectives. This is a shift working role and involvesweekend working. Normal duty hours are between 0700 2300 Monday to Saturday, 1000 1700 on Sundays and 1000 1800 on Public Holidays. For more info see Job Profile below. Who are we? Facilities Operations are responsible for the safe operation of TfGM’s operational sites and for providing face to face help and assistance to the customers of the Bee Network.We are a frontline team for TfGM and the Bee Network and play a crucial role in the delivery of the Bee Network ensuring theservices and facilities remain accessible, safe and reliable. What You’ll Bring What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of You’ll have experience in an operational/customer service role in a busy, bustling, vibrant environment and you’ll recognise the requirements and demands of providing excellent customer service to different audiences. You’ll know what the Bee Network is all about and the role that TfGM operational staff play in the delivery of the network. In this role you will be using a mobile device to assist you in producing records and reports, you’ll need some experience of using Microsoft applications such as Outlook, Word, Excel, PowerPoint and Teams. What We Can Offer You We have permanent roles available with a salary starting at £26,744 per annum plus 15% shift allowance, this means that as you’ll work on a rostered basis, we’ll add an extra 15% onto your total pay for the month (not just for certain shifts). Our Benefits Include Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more. Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work. Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions. Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time. What’s next? If you believe you have the skills and experience required, we’d really like to hear from you. When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Please note we may close the advert early if we receive a high volume of applications. NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Employment could affect your benefits, find out more here.