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Account manager

Stourbridge (West Midlands)
JR United Kingdom
Account manager
€60,000 - €80,000 a year
Posted: 14 June
Offer description

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.


What's the Role?

In this role, you will engage with customers, understand their needs, and provide tailored solutions. You will demonstrate our innovative products and software, develop existing customer relationships, uncover new business opportunities, and manage your sales area strategically using our CRM system, Salesforce.


Who is Hilti?

Hilti is committed to improving productivity, safety, and sustainability in the construction industry through innovation. We foster a passionate, inclusive global team of 34,000 employees across more than 120 countries. Hilti Great Britain has been recognized as a top employer for nearly two decades, ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.


What Does the Role Involve?

* Visiting sites and customers, asking questions to understand their needs, and providing solutions.
* Demonstrating products and software on-site.
* Building and maintaining relationships with focus customers and identifying new leads.
* Managing your sales area operationally and strategically, utilizing Salesforce CRM.


What Do We Offer?

* A passionate, inclusive global team and a supportive culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami.
* Potential for salary increases after high performance.
* 33.5 days’ holiday, private healthcare, life insurance, wellbeing support, pension contributions, company vehicle, and equipment.


What You Need Is:

* Customer-facing or sales experience in any industry.
* A solution-oriented approach to understanding and addressing customer needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience, adaptability, motivation, curiosity, and organizational skills.
* Essential: Full manual UK driving license and willingness to visit customers on-site five days a week.


Who Should Apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability. Please apply only for roles suited to your skills. The process includes an online assessment, a pre-recorded interview, and in-person interviews. We cover travel expenses for interviews and keep unsuccessful candidates in our talent pool for future opportunities.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.

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