Helping people find jobs in the local area since 2008
Hours: Full Time - 37.5 hours per week, Monday to Friday
About us
At Coconnect, we’re dedicated to keeping the internet safe and secure for young learners. Based in Hampshire, we’re an award-winning internet service provider (ISP) delivering bespoke broadband, safeguarding, and security solutions to schools and trusts across the UK. Since 2018, we’ve grown rapidly and now support over 450 schools and trusts. We are committed to providing excellent service and ensuring a safe online environment for young people.
About the role
We are seeking a Sales Support Executive to join our passionate team. This role involves managing customer renewals, building strong relationships, and supporting sales activities. Responsibilities include proactively reaching out to customers for renewals, preparing quotes, processing contracts, responding to queries, and assisting with tenders. You will also identify opportunities for upselling and cross-selling, participating in quarterly engagement to foster relationships.
What we need from you
The ideal candidate will have strong communication skills, good administrative abilities, and a proactive approach. Confidence in 'warm' sales, excellent organization, attention to detail, problem-solving skills, and experience with CRM and Microsoft Office are essential. You should be a team player who enjoys making a positive impact and supporting business growth.
What working at Coconnect means for you
Enjoy a non-corporate culture that values authenticity and wellbeing. Benefits include company events, charity activities, an environmentally friendly HQ, excellent transport links, free parking, a bike shed, and perks such as holiday entitlement, health plans, training, cycle to work, employee assistance, staff discounts, social events, and hybrid working arrangements.
About the team
Our small, dedicated team values excellent customer service and collaborative working. We are excited to welcome a new team member to support our continued growth and success.
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