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Customer Care - Town Centre, Loughborough, Loughborough
Client:
Location:
Loughborough, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
91dd207a45ab
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, high-energy environment, you should have a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also crucial.
The benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and much more.
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