Hire Controller / Operations Coordinator
Hamilton
Full-Time | Permanent | On-Site
We are currently recruiting for a Hire Controller / Operations Coordinator to join a busy and fast-paced depot environment. This is a key position responsible for coordinating equipment hire, managing customer requests, and ensuring the smooth day-to-day running of operations.
This role requires someone highly organised, proactive, and confident working in a reactive environment where priorities can change quickly.
Key Responsibilities
Manage incoming hire enquiries via phone and email
Coordinate the booking and scheduling of equipment
Liaise with drivers, yard teams, and customers to ensure timely delivery and collection
Monitor equipment availability and update systems accordingly
Handle customer queries and resolve any issues efficiently
Maintain accurate records of hires, returns, and asset movements
Support general depot administration and operational tasks
Ensure high levels of customer service are delivered at all times
Requirements
Previous experience in a Hire Controller, Transport Coordinator, or Operations/Admin role
Experience working in a fast-paced, reactive environment
Strong organisational and multitasking skills
Excellent communication skills, both verbal and written
Confident using Microsoft Office and internal systems
Ability to prioritise workload and work under pressure
If you have the relevant experience and enjoy working in a busy, operational role, we would be keen to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age