Store Manager - Chester (40 hours)
Company: Rituals UK & Ireland (B Corp™)
Location: Chester, England, United Kingdom
Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales?
Responsibilities
* Deliver exceptional customer experiences, inspire team members, and drive top‑line sales.
* Work closely with your Area Manager to put the local business strategy into place, continuously reach performance targets and take charge with effective leadership.
* Lead by example and coach your team to deliver an excellent customer experience.
* Define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, and ensure excellent store administration.
* Manage inventory and day‑to‑day operations.
* Drive employee wellbeing and engagement through regular 1‑to‑1 meetings, celebrating success and making a genuine connection with your team.
Qualifications
* Prior relevant Store Manager experience or equivalent within retail or hospitality.
* People management skills – communication, motivation, coaching, connection, and inspiration.
* Experience sharing knowledge to drive behavioural change and develop others.
* Decision‑making and problem‑solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and Employee Assistance Program (EAP)
* Company & Team Events
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Cosmetics
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