Position: Duty Manager - Swimming Pool Facility Location: Ipswich Working Hours: Part-time Job Purpose As a Sales Co-ordinator within a swimming pool environment, you will play a key role in driving membership sales, managing bookings, and supporting the daily operations of the facility. This is a target-driven role with a strong focus on customer engagement, sales performance, and delivering a high standard of service and safety. You will also oversee the reception team, assist with pool maintenance, and help ensure the centre operates efficiently on a day-to-day basis. Key ResponsibilitiesSales & Customer Engagement Proactively promote swimming memberships, lessons, and facility services to prospective customers. Respond to enquiries via phone, email, and in person, offering clear and accurate information on pricing, programmes, and promotions. Follow up on leads and expressions of interest to convert them into confirmed sales. Promote current offers and attend relevant events. Process new memberships, renewals, and cancellations in a timely and efficient manner. Monitor customer retention tasks such as sending leavers' lists and reminders for those with one or two lessons remaining. Ensure one-to-one/private lessons are paid for and booked appropriately, taking school holiday schedules into account. Bookings & Administration Maintain up-to-date and accurate records of sales, bookings, and customer comm...